Ordering Information


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© Eclectic Eccentricity. Images, including the Eclectic Eccentricity logo, may only be used for publicity of Eclectic Eccentricity and must be credited as such.



Where Can I Find Out More About Eclectic Eccentricity? Do You Have A Mailing List?
Why, you can join our mailing list! Use the "Join The Mailing List" button down the right hand side of any page and like magic, you’ll be popped on our list. Benefits include exclusive subscriber only discounts, details of sale dates not to mention that you’ll find out about new ranges before anyone else!

You can also read the blog at www.eclecticeccentricity.typepad.com

How Will I Get My Order?
All payments, whether credit or debit card, bank account or Paypal account funded, are processed by Paypal and payment is taken at the moment of order. You will then receive a Notification Of Dispatch email as soon as your order is on it's way - we endeavor to send all orders out within 3 working days although at busy times, such as November - Dec and sale periods, this may not be possible so please do allow 7 working days total. Let us know if it's urgent!

All UK orders are sent via standard 1st class delivery - orders over £50 are upgraded to Special Delivery free of charge. Orders sent via Special Delivery will need to be signed for upon arrival.

Orders travelling outside of the UK are sent via standard air mail. They will not have a tracking number - if you would like this service, please email at the time of ordering and an invoice for postage will be emailed to you. All international orders above £50 will be sent via either AirSure or International Signed For air mail. International Signed For will require a signature upon arrival.

PLEASE NOTE: All orders placed from the NETHERLANDS, regardless of value, will be sent via an insured service, due to consistent issues with the postal service. They will require a signature upon delivery.

Please be aware that delivery times will vary depending upon the country the item/s are going to and the time of year. An order is not considered lost until 1 month has passed.

Do you accept non-UK orders?
We do indeed! Just add the item/s you require to your cart and checkout as usual! International postage will be automatically applied.

All international orders are sent out via Standard Airmail unless the order is more than £50 in which case, an insured service is used. If you wish to be able to trace your package please contact us to arrange for your order to be sent via this method. The additional postage cost required will vary from country to country and on the size of your order. Please be aware that occasionally packages get caught up in customs - any customs fees are the responsibility of the buyer.

PLEASE NOTE: All orders placed from the NETHERLANDS will only be sent via an insured service, due to consistent issues with the postal service.
What is your return policy?
We want you to be love your Eclectic Eccentricity pretties, but if you are disatisfied, we are happy to offer a full refund (excluding postage and packing fees) provided the item is returned within 14 days of purchase and is in it’s original, unworn condition. This does not apply to items which have been altered to your specifications or earrings due to hygiene reasons.

Please note that the return postage is at your (the customer’s) expense.

Please email us to arrange for a refund of your order and to obtain a returns code. All goods must be returned to us within 14 days. We highly recommend obtaining a certificate of postage as we can not be held accountable if your item is lost in the post on it’s journey back to us!

How long will it take for my purchase to arrive?
We do try to send out all purchases within 3 working days of an order being placed, but during busy times (such as the Christmas period) this may not always be possible, so do allow 7 working days in total.

If an item is really urgent, let us know!

Help! My package hasn't arrived!
If an item doesn’t arrive within 3 working days of you receiving a Notification Of Despatch email from us, then let us know. We can be reached at eclecticeccentricity@hotmail.co.uk or just use the Contact form.
Do you have a privacy policy?
At Eclectic Eccentricity, we value your privacy when shopping online and we will never pass on your details to any other company. Furthermore, your email address will only be used by us to contact you in regards to your order (i.e. an Order Confirmation or Despatch Notification).

We hate spam and anything spam associated! We do have an opt-in mailing list facility should you wish to be kept informed of any newness going on at EE, but you will NOT be automatically added just because you have placed an order with us, we respect your inbox! Instead we request that you email us to be included in this mailing.

An item I would like to buy is showing up as sold out. What's up with that?
If an item is showing as “sold out” but is still avaliable for viewing on the website, we are currently working on getting it back in stock! Most of Eclectic Eccentricity’s items have at least some vintage components and as such, it can be difficult to replace these. If you’ve absolutely fallen in love with something, contact us via the contact box and we’ll let you know if we can offer you something based on what you’ve seen instead!
Do you do wholesale?
We do offer wholesale on some of our range. Please drop us a message using the contact box stating which items you’re interested in, approximate quantities and a brief outline of your shop (including trading name) and any relevant contact details.
Do you accept any other forms of payment other than Paypal?
You no longer need a Paypal account to pay through paypal – yay!

But if you’d rather pay another way, we also gladly accept cheques or Postal Orders. Either email us your order at eclecticeccentricity@hotmail.co.uk or use the contact box. We will then get back to you pronto to confirm your order and give you all the details you need!

PLEASE NOTE: if you pay with an echeque via Paypal (or indeed, a real cheque) your order WILL NOT ship until payment has cleared. This can take up to 10 days, so please order ahead of time if you need your order by a certain date.

But no buttons. Sorry.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.